E-Support Center Installation Procedure
(Netscape NAVIGATOR)

• Click here to begin the J-Iinitiator installation.
• When the Save As message box appears [see graphic], select a location to save J-Initiator to and click Save. Saving to the Desktop is recommended. 

• During download, a download meter will appear showing the  progress of the download:

• After the download completes, display your desktop, and doubleclick the J-Initiator icon.

• A final verification screen will appear. Choose YES.

• Next, a meter will appear showing the progress of the installation:

• The Welcome message screen appears. Click NEXT to continue.

• When the Choose Destination screen appears, you may change the installation location of J-Initiator if you wish to do so. Otherwise, click NEXT.

• A group of meters will appear that will show the progress of the installation program as J-Initiator installs. When completed, the installation program will exit automatically.

• Enter the E-Support Center!

I FOLLOWED ALL THE INSTRUCTIONS,
BUT SOMETHING's STILL NOT RIGHT!

Click here for assistance.